Privacy Policy

INTRODUCTION
At Virtual Solutions, we work hard to give you the best goods and services. Respecting our customers’ right to privacy is essential to establishing and maintaining a strong relationship and providing excellent service. When you visit or shop at virtualsolv.com, your personal information is gathered, used, and shared in accordance with the terms of this privacy statement.

INFORMATION ABOUT PERSONS WE COLLECT
We automatically collect certain information about your device when you visit the Site, such as information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Furthermore, as you navigate the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as Device Information.

We utilize the following technologies to gather Device Information:

Cookies are data files that are downloaded to your computer or device and frequently contain a private, unique identifier.
Log files are used to record activity on the site and gather information such as your IP address, browser type, ISP, referring/exit pages, and date and time stamps.

Mention any additional technologies or tracking tools that your website may be using.

Additionally, we gather certain information from you when you make a purchase or attempt to make a purchase through the Site, including your name, billing address, shipping address, payment information (including credit card numbers), and more. Mention your phone number, email address, and payment methods accepted. The name of this is Order Information.

Make sure to include any additional data you gather.

In this privacy statement, we refer to both Device Information and Order Information as Personal Information.

WHAT USE DO WE MAKE OF YOUR PERSONAL DATA?
To fulfill any orders placed through the Site, we use the Order Information that we gather generally. This includes handling your payment information, setting up shipping, and sending you invoices and/or order confirmations.

In addition, we use this order information to communicate with you, check our orders for risk or fraud, and, in accordance with your preferences, send you information or advertisements about our goods and services.

Your IP address is one of the key pieces of Device Information we use to screen for potential risk and fraud, as well as to more broadly enhance and optimize our site.

YOUR PERSONAL INFORMATION BEING SHARE
In order to use your personal information as previously mentioned, we divulge it to third parties.

Last but not least, we might also disclose your Personal Information in order to abide by the rules and laws that apply, to comply with a subpoena, search warrant, or other legitimate request for information we get, or in order to defend our rights.

ACTIVIST ADVERTISING
We use your personal information to send you marketing communications or advertisements that we think will be of interest to you.

MY RIGHTS
You have the right to request a correction, update, or deletion of any personal information that we may have about you. Please get in touch with us if you would like to exercise this right.

Furthermore, we want to point out that we are processing your information in order to carry out any contracts we may have with you (like if you place an order through the Site) or otherwise to further the aforementioned legitimate business interests.

RETENTION OF DATA
We will keep your Order Information for our records after you place an order through the Site, unless and until you ask us to delete this information.

MINORS
The Site is not meant for users under the age of sixteen.

Service for third-party payments.
We provide you with access to specific third-party payment service processors, such as PayPal or Apple Pay. If you choose to use one of these services, the third party will collect your personal information and it will be governed by the privacy policy of the third party. Your personal information may be collected, used, and disclosed by a third party over whom we have no control and are not accountable.

CHANGES
We may occasionally update this privacy statement to reflect changes to our practices or for other administrative, statutory, or regulatory purposes.

Do not hesitate to contact us if you have any questions or want more details.

 

VIRTUAL SOLUTIONS
B71, 4th Lane, Badulupitiya, Badulla. 90000 Sri Lanka
Phone : +94 557 284 289 / 557 284 124
Mobile : +94 742 844 438 / +1 213 519 6548
E-mail : [email protected]

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